%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $title &> <& /Ticket/Elements/Tabs, current_tab => "Search/Bulk.html", Title => $title, Format => $ARGS{'Format'}, # we don't want the locally modified one Query => $Query, Rows => $Rows, OrderBy => $OrderBy, Order => $Order, SavedSearchId => $SavedSearchId, SavedChartSearchId => $SavedChartSearchId, &> <& /Elements/ListActions, actions => \@results &> % foreach my $var qw(Query Format OrderBy Order Rows Page SavedChartSearchId) { %} <& /Elements/CollectionList, Query => $Query, DisplayFormat => $Format, Format => $ARGS{'Format'}, Verbatim => 1, AllowSorting => 1, OrderBy => $OrderBy, Order => $Order, Rows => $Rows, Page => $Page, BaseURL => RT->Config->Get('WebPath')."/Search/Bulk.html?", Class => 'RT::Tickets' &> % $m->callback(CallbackName => 'AfterTicketList', ARGSRef => \%ARGS);

<& /Elements/Submit, Label => loc('Update'), CheckAll => 1, ClearAll => 1 &>
<&|/Widgets/TitleBox, title => $title &>

<&|/l&>Make Owner: | <& /Elements/SelectOwner, Name => "Owner" &> ( <&|/l&>Force change)
<&|/l&>Add Requestor: |
<&|/l&>Remove Requestor: |
<&|/l&>Add Cc: |
<&|/l&>Remove Cc: |
<&|/l&>Add AdminCc: |
<&|/l&>Remove AdminCc: |
<&|/l&>Make subject: |
<&|/l&>Make priority: | <& /Elements/SelectPriority, Name => "Priority" &>
<&|/l&>Make queue: | <& /Elements/SelectQueue, Name => "Queue" &>
<&|/l&>Make Status: | <& /Elements/SelectStatus, Name => "Status" &>
<&|/l&>Make date Starts: | <& /Elements/SelectDate, Name => "Starts_Date", ShowTime => 0, Default => '' &>
<&|/l&>Make date Started: | <& /Elements/SelectDate, Name => "Started_Date", ShowTime => 0, Default => '' &>
<&|/l&>Make date Told: | <& /Elements/SelectDate, Name => "Told_Date", ShowTime => 0, Default => '' &>
<&|/l&>Make date Due: | <& /Elements/SelectDate, Name => "Due_Date", ShowTime => 0, Default => '' &>
<&|/l&>Make date Resolved: | <& /Elements/SelectDate, Name => "Resolved_Date", ShowTime => 0, Default => '' &>

<&| /Widgets/TitleBox, title => loc('Add comments or replies to selected tickets') &>

<&|/l&>Update Type: |
<&|/l&>Subject: |
% while (my $CF = $TxnCFs->Next()) {
<% $CF->Name %>: | <& /Elements/EditCustomField, CustomField => $CF, NamePrefix => "Object-RT::Transaction--CustomField-" &><% $CF->FriendlyType %>
% } # end if while % if (exists $session{'Attachments'}) {
<&|/l&>Attached file: | <&|/l&>Check box to delete % foreach my $attach_name (keys %{$session{'Attachments'}}) { <%$attach_name%> % } # end of foreach
% } # end of if
<&|/l&>Attach: |
<&|/l&>Message: | %# Currently, bulk update always starts with Comment not Reply selected, so we check this unconditionally % my $IncludeSignature = RT->Config->Get('MessageBoxIncludeSignatureOnComment'); <& /Elements/MessageBox, Name => "UpdateContent", IncludeSignature => $IncludeSignature &>

<%perl> my $cfs = RT::CustomFields->new($session{'CurrentUser'}); $cfs->LimitToGlobal(); $cfs->LimitToQueue($_) for keys %$seen_queues; % if ($cfs->Count) { <&|/Widgets/TitleBox, title => loc('Edit Custom Fields'), color => "#336633"&>

<&|/l&>Name | <&|/l&>Add values | <&|/l&>Delete values
--- | --- | ---
% while (my $cf = $cfs->Next()) {
<% loc($cf->Name) %> (<%$cf->FriendlyType%>) % my $rows = 5; % my @add = (NamePrefix => 'Bulk-Add-CustomField-', CustomField => $cf, Rows => $rows, Multiple => ($cf->MaxValues ==1 ? 0 : 1) , Cols => 25); % my @del = (NamePrefix => 'Bulk-Delete-CustomField-', CustomField => $cf, Rows => $rows, Multiple => 1, Cols => 25); % if ($cf->Type eq 'Select') { | <& /Elements/EditCustomFieldSelect, @add &> | <& /Elements/EditCustomFieldSelect, @del &> % } elsif ($cf->Type eq 'Combobox') { | <& /Elements/EditCustomFieldCombobox, @add &> | <& /Elements/EditCustomFieldCombobox, @del &> % } elsif ($cf->Type eq 'Freeform') { | <& /Elements/EditCustomFieldFreeform, @add &> | <& /Elements/EditCustomFieldFreeform, @del &> % } elsif ($cf->Type eq 'Text') { | <& /Elements/EditCustomFieldText, @add &> | % } else { % $RT::Logger->crit("Unknown CustomField type: " . $cf->Type); % }
% }

% } <&|/Widgets/TitleBox, title => loc('Edit Links'), color => "#336633"&> <&|/l&>Enter tickets or URIs to link tickets to. Separate multiple entries with spaces.
<& /Ticket/Elements/BulkLinks, Tickets => $Tickets &> <& /Elements/Submit, Label => loc('Update') &> <%INIT> unless ( defined $Rows ) { $Rows = $RowsPerPage; $ARGS{Rows} = $RowsPerPage; } my $title = loc("Update multiple tickets"); # Iterate through the ARGS hash and remove anything with a null value. map ( $ARGS{$_} =~ /^$/ && ( delete $ARGS{$_} ), keys %ARGS ); my (@results); # {{{ deal with deleting uploaded attachments foreach my $key (keys %ARGS) { if ($key =~ m/^DeleteAttach-(.+)$/) { delete $session{'Attachments'}{$1}; } $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; } # }}} # {{{ store the uploaded attachment in session if ($ARGS{'Attach'}) { # attachment? my $attachment = MakeMIMEEntity( AttachmentFieldName => 'Attach' ); my $file_path = Encode::decode_utf8("$ARGS{'Attach'}"); $session{'Attachments'} = { %{$session{'Attachments'} || {}}, $file_path => $attachment, }; } # }}} # delete temporary storage entry to make WebUI clean unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { delete $session{'Attachments'}; } # }}} $Page ||= 1; $Format ||= RT->Config->Get('DefaultSearchResultFormat'); # inject _CHECKBOX to the first field. $Format =~ s/'?([^']+)'?,/'___CHECKBOX__$1',/; my $Tickets = RT::Tickets->new( $session{'CurrentUser'} ); $Tickets->FromSQL($Query); if ( $OrderBy =~ /\|/ ) { # Multiple Sorts my @OrderBy = split /\|/, $OrderBy; my @Order = split /\|/, $Order; $Tickets->OrderByCols( map { { FIELD => $OrderBy[$_], ORDER => $Order[$_] } } ( 0 .. $#OrderBy ) ); } else { $Tickets->OrderBy( FIELD => $OrderBy, ORDER => $Order ); } $Tickets->RowsPerPage($Rows) if ($Rows); $Tickets->GotoPage( $Page - 1 ); # SB uses page 0 as the first page Abort( loc("No search to operate on.") ) unless ($Tickets); # build up a list of all custom fields for tickets that we're displaying, so # we can display sane edit widgets. my $fields = {}; my $seen_queues = {}; while ( my $ticket = $Tickets->Next ) { next if $seen_queues->{ $ticket->Queue }++; my $custom_fields = $ticket->CustomFields; while ( my $field = $custom_fields->Next ) { $fields->{ $field->id } = $field; } } #Iterate through each ticket we've been handed my @linkresults; my %queues; $Tickets->RedoSearch(); # pull out the labels for any custom fields we want to update my $cf_del_keys; @$cf_del_keys = grep { /^Bulk-Delete-CustomField/ } keys %ARGS; my $cf_add_keys; @$cf_add_keys = grep { /^Bulk-Add-CustomField/ } keys %ARGS; unless ( $ARGS{'AddMoreAttach'} ) { # Add session attachments if any to be processed by ProcessUpdateMessage $ARGS{'UpdateAttachments'} = $session{'Attachments'} if ( $session{'Attachments'} ); while ( my $Ticket = $Tickets->Next ) { next unless ( $ARGS{ "UpdateTicket" . $Ticket->Id } ); #Update the links $ARGS{'id'} = $Ticket->id; $queues{ $Ticket->QueueObj->Id }++; my @updateresults = ProcessUpdateMessage( TicketObj => $Ticket, ARGSRef => \%ARGS, ); #Update the basics. my @basicresults = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS ); my @dateresults = ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS ); #Update the watchers my @watchresults = ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS ); foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) { $ARGS{ $Ticket->id . "-" . $type } = $ARGS{"Ticket-$type"}; $ARGS{ $type . "-" . $Ticket->id } = $ARGS{"$type-Ticket"}; } @linkresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS ); foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) { delete $ARGS{ $type . "-" . $Ticket->id }; delete $ARGS{ $Ticket->id . "-" . $type }; } my @cfresults; foreach my $list ( $cf_add_keys, $cf_del_keys ) { next unless $list->[0]; my $op; if ( $list->[0] =~ /Add/ ) { $op = 'add'; } elsif ( $list->[0] =~ /Del/ ) { $op = 'del'; } else { $RT::Logger->crit( "Got an op that was neither add nor delete. can never happen" . $list->[0] ); last; } foreach my $key (@$list) { my ( $cfid, $cf ); next if $key =~ /CustomField-(\d+)-Category$/; if ( $key =~ /CustomField-(\d+)-/ ) { $cfid = $1; $cf = RT::CustomField->new( $session{'CurrentUser'} ); $cf->Load($cfid); } else {next} my @values = ref( $ARGS{$key} ) eq 'ARRAY' ? @{ $ARGS{$key} } : ( $ARGS{$key} ); map { s/(\r\n|\r)/\n/g; } @values; # fix the newlines # now break the multiline values into multivalues @values = map { split( /\n/, $_ ) } @values unless ( $cf->SingleValue ); my $current_values = $Ticket->CustomFieldValues($cfid); foreach my $value (@values) { if ( $op eq 'del' && $current_values->HasEntry($value) ) { my ( $id, $msg ) = $Ticket->DeleteCustomFieldValue( Field => $cfid, Value => $value ); push @cfresults, $msg; } elsif ( $op eq 'add' && !$current_values->HasEntry($value) ) { my ( $id, $msg ) = $Ticket->AddCustomFieldValue( Field => $cfid, Value => $value ); push @cfresults, $msg; } } } } my @tempresults = ( @watchresults, @basicresults, @dateresults, @updateresults, @linkresults, @cfresults ); @tempresults = map { loc( "Ticket [_1]: [_2]", $Ticket->Id, $_ ) } @tempresults; @results = ( @results, @tempresults ); } # Cleanup WebUI delete $session{'Attachments'}; } my $TxnCFs = RT::CustomFields->new( $session{CurrentUser} ); $TxnCFs->LimitToLookupType( RT::Transaction->CustomFieldLookupType ); $TxnCFs->LimitToGlobalOrObjectId( sort keys %queues ); <%args> $Format => undef $Page => 1 $Rows => undef $RowsPerPage => undef $Order => 'ASC' $OrderBy => 'id' $Query => undef $SavedSearchId => undef $SavedChartSearchId => undef