Error Messages | RackMonkey Help

## Error Messages

This page provides more detail on some of error messages RackMonkey reports. For errors with initial set up or databases, please consult troubleshooting.txt file included with RackMonkey. For general information on using RackMonkey see Help Overview.

- Couldn't Create Entry: Name is not Unique
- Couldn't Open Template
- Delete Violates Data Integrity Check

### Couldn't Create Entry: Name is not Unique

RackMonkey requires that a item must have a unique name, for example you cannot two organisations called 'Acme Industries'. For devices, you can use the same name, provided the domains are different. For example, you can have a device called 'www' with a domain of 'rackmonkey.org' and a device called 'www' with a domain of 'ibm.com'. Similarly, you can have locations with the same name, provided they are in different container locations. For example, you can have two rooms called 'dc1' if they're in different buildings.

### Couldn't Open Template

RackMonkey was unable to open the template for the required view type. This usually means either: the path to the templates (specified by 'tmplpath' in rackmonkey.conf) is wrong or that the view_type parameter in the URL is incorrect. The latter may occur if you manually typed in the URL.

### Delete Violates Data Integrity Check

RackMonkey is careful to ensure the integrity of your data. For example, if you put server 'www.foo.com' in a rack 'A1' you cannot delete rack 'A1' until you remove the server from it. Another example, if 'www.foo.com' has a customer of 'Acme Industries' then you cannot delete 'Acme Industries'. To solve this problem, edit or delete all the items using the thing you wish to delete so they no longer refer to it, then try your delete again.